Enabling Area 19: Strengthened human resources and improved organizational culture
UNHCR will continue its human resources transformation journey. The stabilization of Workday and its enhancements will continue in 2024. It will hone the potential of the workforce and ensure the deployment of people with the requisite skills. Workday’s performance management model, “Evolve” is expected to improve relations between managers and employees while developing staff skills and competencies for their current role and their future career. UNHCR will keep investing in training regional HR teams and the wider community of HR practitioners on race equality, gender parity, disability inclusion, and other aspects of diversity.
This initiative is an integral component of UNHCR’s broader institution-wide diversity, equity, and inclusion (DEI) priorities and objectives outlined in its DEI Strategic Framework. This serves as a structured roadmap guiding its intentional endeavours to promote these principles throughout the Office.
Leveraging the occupational health and safety framework and the mental health and well-being strategy, UNHCR will continue to reinforce the first line of support in high-risk duty stations and provide direct mental health and psychosocial services. The Office will also enhance the capabilities of its workforce through its innovation fellowship to enable better delivery on UNHCR’s mandate.
UNHCR will promote a safe working environment by deploying sound safety and risk management practices. It will advance global security risk analysis, upgrade its response to security incidents, and expand security learning and engagement with the UN security management system. UNHCR is committed to strengthening its risk management culture in all operational and management areas in line with the “Risk management 2025” strategy and will advance its level of risk maturity.
Better risk management will support informed decision-making, help teams mitigate risks and seize new opportunities, and lead to improved responses and operational impact.
UNHCR’s engagement in eradicating the root causes of sexual misconduct both in the workplace and against forcibly displaced and stateless people will continue in accordance with the “2023-2025 strategy and action plan”. In 2024, the Office will provide experiential training to UNHCR and partner workforce on detecting, preventing and responding to sexual misconduct. Expansion of the Victim Care function, and the promotion of tools and initiatives such as NotOnlyMe and the joint UNHCR-ICVA “Protection from sexual exploitation and abuse outreach and communication fund” will increase support to survivors. UNHCR will continue to streamline and coordinate efforts in this regard, integrating protection from sexual exploitation and abuse into emergency response mechanisms.