BanCoppel becoming the first major private sector bank to adjust software solutions and internal guidelines for people of concern to be able to access financial services allowed for progress on the financial inclusion front. Other banks need to follow suite, including Banorte, Santander, Scotiabank, BBVA, Citibanamex and HSBC. UNHCR is exploring alliances towards this objective.

Regarding labour market inclusion, over 140 companies had recruited refugees by the end of 2020. In eight states where UNHCR implements its relocation and job placement programme access to formal employment is a reality. However, refugees who seek employment in other states are likely to face barriers. UNHCR launched cooperation with the Ministry of Labour to sensitize private sector actors through guidelines and information.

While UNHCR is obtaining satisfying results through its job placement scheme, job matching would ideally succeed prior to relocation via the national job placement service (Servicio Nacional de Empleo).

Attracting development actors remains a challenge. Alliances with sectorial ministries at state and federal level have been established. A series of intervention in both sectors aim at strengthening existing cooperation with relevant service providers, preparing the ground for structured interventions in 2021 and 2022.

The MIRPS process, including the quantification exercise completed in 2020, as well as two interagency consultancies (health and education), prepare the ground for robust interventions by development actors, building on needs assessments conducted by UNHCR, with their own funding and programmes.