Global Appeal 2025

Accountability to Affected People

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This page describes how UNHCR seeks in 2025 to further the systematic inclusion of the expressed needs, concerns, capacities, and views of forcibly displaced and stateless people, in their diversity, and to be answerable for organizational decisions and actions in all protection, assistance and solutions interventions and programmes.

A woman standing
Yana, 41, has been displaced by the war in Ukraine twice – first in 2014, seeking refuge in the city of Starobilsk, and then on 24 February 2022 when the war escalated into the full-scale Russian invasion. Drawing on her experience, she has become an advocate for other displaced people and now leads the Council for Internally Displaced People, which was created within the Luhansk region administration. © UNHCR/Iryna Tymchyshyn
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Forcibly displaced communities and individuals, in all their diversity, must be meaningfully and continuously involved in decisions that affect their lives, through participation, transparent communication, opportunities for feedback and avenues to use their skills and initiative. In 2025, UNHCR will invest in participation, communication, feedback mechanisms and organizational adaptation, with new digital tools that serve to empower, include and inform forcibly displaced and stateless people.   

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© UNHCR
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UNHCR partners with Arm to solve complex displacement challenges  

 

Tech partners are crucial for UNHCR’s ambitions to use the power of technology to further the protection, inclusion and empowerment of people who have been forced to flee. Their support enables refugees to send and receive critical information and to have power over their data. Since 2023, Arm, a partner of UK for UNHCR, has worked with the UNHCR Innovation Service and provided foundational computing expertise that has helped UNHCR to remain agile in the digital age. 

Arm provided financial and support and the valuable time of a host of experts, contributing to the development of innovative projects, such as AI-supported communications to vastly speed up the handling of requests from refugees and asylum-seekers in Jordan, potentially directly benefiting 240,000 people.